Why is Smood the essential partner for restaurants and businesses?

Reliability and Speed

• Optimized delivery system increasing customer satisfaction and loyalty
• In-house staff trained to ensure the proper handling of your products
• Couriers recruited by a dedicated team for better fleet retention
• On-the-ground courier inspections to guarantee delivery quality
• Integration partner enabling centralized order management

Premium Service

• Shopping cart value about 15% higher than competing platforms
• Strong business growth with over 300 corporate clients and dedicated service offerings
• Expansion into new categories (e.g., retail) and premium partners, increasing customer retention
• Customer reviews moderated by our support team, ensuring a certified rating for your establishment

Personalized Support

• Dedicated Account Manager to guide you through every step
• 7-day-a-week dedicated hotline and technical support for any inquiries
• Growth opportunities tailored to your business: order limit per hour, preparation time, opening hours, emergency button, etc.
• Performance tracking platform and marketing tools to boost your sales
• Re-delivery in case of issues or missing items, with compensation

Ethical Company

• Managed by hospitality professionals committed to customer satisfaction
• Deliveries handled by teams dedicated to preserving the quality of your products
• Couriers employed by Smood, benefiting from some of the best working conditions in the industry, guaranteed by a Collective Labor Agreement
• 70% of our couriers are satisfied with their working conditions