How to Contact the Support Teams?

If you need help, there are several ways to reach our Smood support team:

Via our dedicated website: Visit support.smood.ch

By phone: Call us on our dedicated line - support available in 4 languages

(Telephone number displayed in the application's side menu)

By email: Send us a message at support@smood.ch

Report a Menu Change

You can send your menu modification request to content@smood.ch.

Report a Technical Issue

If you encounter a bug or an issue with our services, you can submit a bug report:

From your Smood tablet → Go to the "Report Issue" section

From Smood Manager → Click the button at the bottom right of the screen

Our team will take care of the issue as quickly as possible!