[Tablet] What to Do If My Tablet Doesn't Ring?​

What to Do If My Tablet Doesn't Ring?

Are you no longer receiving sound notifications when new orders arrive? Don’t worry! Here’s how to fix the issue depending on your tablet type.

If You Are Not Using a Smood Tablet

• Check that your tablet is not in silent mode and that the volume is high enough.
• Make sure the Smood Restaurant app is open and that you are on the order dashboard page.

If You Are Using a Smood Tablet
Contact us directly at support.smood.ch.

Our team can remotely access your tablet and perform the necessary checks to restore the sound instantly.

Need help? We’re here for you!