How do I change or cancel my order ?

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To change items in your order, you need to contact our Customer Care as soon as possible via LiveChat or our Hotline 0900 009 009 (Fr. 0.99/min), our team will do what is necessary to help you. 


Canceling an order is only available for a limited time, if the order is confirmed by the partner you can no longer cancel it yourself and you need to contact our Customer Care as soon as possible.


Should the order not be confirmed you can cancel it by clicking the Cancel my order option.

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