How to manage my orders in the Smood Restaurant App

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Guide to easily navigate into my dashboard and manage my orders

Quick tour of my order dashboard

The left bar offers me a simple way to navigate in my dashboard:

On top left, the usual menu icon will give me access to additional features and settings -> Discover how to set my app, manage my stock, find help...

Bellow, I find the 4 icons to navigate in my order dashboard

  1. New: See all incoming orders. I confirm the order when I start the preparation.
  2. in-progress: Visualise the orders that I am currently making. I validate them as soon as they are ready. 
  3. Ready: Check the orders ready to be picked. I fill the validation code for my take-away orders
  4. Order history

 

I always know what is happening

With a mix of colors and visual signals, I can easily organise my work.

Important: The time on right of my orders is the due time when it will be picked.

? Green: New orders

? Orange: Late orders

? Pink: Ready Take-away orders

 

Order updates: A warning icon is visible when an important change is made to an order. I need to check it as soon as possible

 

New order notification: if I am away from my tablet, a notification will pop and ring when a new order arrives. Tips: I keep the sound of my device set to the max !

 

I can manage my orders

Once my order is open, I can easily access all the details to manage it:

  1. Comments from the customer or the support
  2. The products to prepare
    The pencil allow me to declare a product unavailable.
  3. Button to print the order (if activated)
  4. On bottom right, I always find the button to get my order to the next step: New -> In progress -> Ready
  5. I can access the order options

 

Pause new orders

 

Anytime, for an emergency or if I need a break, I can tap the pause button accessible in the app menu. 

I can tap on the resume button to start again.

 

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